For rights holders

Version of 10.09.2026

This section sets out the procedure for submitting and reviewing notices from rights holders and persons authorised by them concerning the use of intellectual property in the Service, and applies in accordance with clause 3.8 of the public offer, having regard to its clauses 3.2, 3.7 and 11.2. The person submitting the notice is hereinafter referred to as the applicant.

Legal status of the Agent

The Agent acts as an intermediary: the digital product is purchased from Third Parties — suppliers and distributors — on the Buyer’s instructions and on the basis of the Order placed by the Buyer. The Agent is not a publisher, rights holder, licensee, distributor, official partner or representative of Valve Corporation, Sony Interactive Entertainment, Telegram, game publishers or other platforms and is not affiliated with them.

Names, trademarks, logos, images and descriptions are shown in the Service to identify the subject of the Order and to inform the Buyer; their presence does not indicate partnership, sponsorship or endorsement by the rights holders. This does not restrict the applicant’s right to submit a notice in the manner set out below.

Form and address for notices

A notice shall be made in writing and sent to support@jambastore.top; the subject line shall read “Rights holder notice”. Documents supporting the circumstances stated shall be attached as electronic copies in commonly used formats: the notice is assessed on the materials submitted.

The catalogue of the Service is compiled from supplier data and contains a large number of items, which is why identifying the items in question is required for the notice to be reviewed on the merits. Identification is made by page addresses (URLs) or, where these cannot be given, by the full product names as they appear in the Service.

Content of the notice

The notice shall state:

1. details of the applicant that make it possible to identify the person on whose behalf the claim is made:
   • a legal entity — full name, registration and tax numbers (for a foreign organisation, the registration details under the law of its country of incorporation), address, phone number and e-mail address;
   • an individual — full name, the details of an identity document, a phone number and an e-mail address;
   • a representative — in addition, a document confirming their authority: a power of attorney or another basis of representation;
2. the object of the rights — a designation, a work or another protected result of intellectual activity in respect of which the infringement is claimed;
3. the addresses of the pages of the Service where, according to the applicant, the object in question is placed — these define the scope of the review;
4. the grounds on which the applicant’s rights arose, with the details of the title document: a registration certificate, an agreement on the alienation of the exclusive right, a licence agreement or another document;
5. a statement that the rights holder has not authorised the use of the object in the Service;
6. consent to the processing of personal data, including the data of other individuals contained in the notice, for the purposes of its review.

Procedure and time frame

A notice is registered on the day it is received. Where the information provided is incomplete, the applicant is sent a request to supplement it. The Agent is entitled to request from the supplier of the product concerned documents and explanations regarding the lawfulness of the use of the object in question, and to seek clarification from the applicant.

The indicative review time is two to five business days from the date the complete set of information is received; where the number of notices is significant, they are reviewed in the order of receipt. The maximum time for a reply is 15 calendar days from the receipt of the notice (clause 11.2 of the public offer). The applicant is informed of the outcome by e-mail to the address the notice was sent from or to another address specified by the applicant.